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Implementing an OMO
- Outcomes Management Office -

Purpose Of An OMO

An Outcomes Management Office (OMO) is dedicated to maximizing results through structured value management and outcomes-driven results practices. The OMO aims to establish and manage an enterprise-wide “outcomes-driven results practice” as the new standard. It instills best practices, guidelines, tools, and governance to help organizations achieve enhanced and measurable customer outcomes, growth, and profitability.

OMO Role Within The Enterprise

The Outcomes Management Office (OMO) plays a crucial role in the enterprise by ensuring the practical and objective identification, quantification, definition, and tracking of operational benefits and economic outcomes from initiatives, programs, and portfolios. It guides all areas of the enterprise in preparing objective and measurable business value cases and realizing outcomes with transparency and collaboration among stakeholders.

From strategic planning to business results, an OMO’s mission is to aid the organization in every facet of the enterprise value realization and results journey.


The OMO plays a strategic role, complementing traditional functions such as finance, strategic planning, and project management. It coordinates value management activities across business lines, providing structured oversight that empowers executives to make informed decisions.

A business case is a process more than just a report. The steps and activities required for stakeholders' participation in preparing and validating the information and data are as important as the report itself.

Additionally, since enterprise outcomes are influenced by and related to multiple projects, the value creation and realization analyses conducted before and after the business case are critical for achieving the expected enterprise results. Adopting an outcomes-driven approach makes strategic plans, investment decisions, business cases, value creation plans, and measuring outcomes more objective and impactful, ensuring objectivity when assessing and presenting business results.


Team work

Focus On Causation And Outcome Realization

Adopt a structured approach and methods to identify and delineate how a solution or initiative's characteristics and features impact assets, processes, and capabilities. This will be the basis for compelling measurement and quantification of specific outcomes with a clear definition of the operational causation to enable strategic goals and business results.

Business Meeting

Adopt A Holistic Outcomes Management Practice

As an enterprise results practice, the Outcome Management Office (OMO) is pivotal because it complements and enriches strategic planning, portfolio management, product development, project management, IT management, operational excellence, and other business practices. This holistic approach to value management ensures alignment of efforts and contributions to overall success.

Robotics Engineers

Implement Tools And Develop Skills

Develop organizational skills and tools for outcome management and involve value engineering experts to assist all department leaders and their teams in achieving enterprise-level, outcomes-based results.

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